Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment has been successfully received.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times are as follows:
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United States: 7–15 business days
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Canada: 7–18 business days
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Europe: 7–18 business days
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Australia & New Zealand: 8–20 business days
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Other International Destinations: 10–25 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions on qualifying orders, which will be clearly displayed on our website.
Order Tracking
After your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to become active.
Customs & Import Duties
For international orders, customers are responsible for any customs duties, taxes, or import fees required by their local authorities.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact our customer support team at support@shopappss.com. We will work with the shipping carrier to investigate and assist you in resolving the issue.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: support@shopappss.com
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (UTC)